If you really want to lead well and influence people around you then you need to put yourself in their shoes. There are going to be times and situations when those who are following you will not do or deliver the expected. During those times it is important not to get frustrated but rather try to understand them by putting yourself in their shoes.
People want and like to be understood. When you take the time to understand a person you will increase their respect towards you and this will allow you to influence them in a positive way.
Take the time, put yourself in their shoes and learn to understand.